Tag Archives: CRM

  • Act! v19 coming to Australia in January 2017

    The End of the year is fast approaching, and veteran Act! users normally associate this time of year with the release of a new version of Act!.Swiftpage have confirmed that v19 is on it’s way, and while they normally aim for an October/November release schedule, in the interest of delivering a high quality product they […]

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    SugarCRM and Box.com

    Keeping data in the cloud is happening more and more as it allows staff to access the information they need, when they need it, from the devices they are using.With this in mind, the RT SugarBox add-on for SugarCRM lets you keep office documents, contracts, images and more in your Box.com account. This makes it easy for staff to […]

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    Act! for Web has Arrived

    While Act! for Web first appeared in 2003, it’s been a poor second cousin to the desktop version because it didn’t have the same feature set.That’s changing and changing rapidly. The latest iteration of Act! for Web, version 18.2 has brought with it a bunch of new features that bring it closer to full parity […]

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    Rows and Columns Reports

    What is a Rows and Columns report? As the name suggests, Rows and Columns reports are much like a spreadsheet that simply has a row for each record, with each field in its own column.These reports are quick to create, easy to modify and are often a great way to answer recurring questions that need […]

  • Partnering for Success - Darren Flood –Managing Director of Evolution Marketing & Chair of Brisbane City Council's Environment, Parks and Sustainability Committee Councillor Matthew Bourke

    CitySmart using SugarCRM as an accelerator for change

    CitySmart, Brisbane City Council’s sustainability agency, is using SugarCRM to underpin its major business initiatives, from energy efficiency programs, business networking events and community sustainability initiatives.Starting the conversationInitially it was a case of ‘right place, right time’ when Evolution Marketing began working with CitySmart.It started with a call for support from CitySmart to help with […]

  • SugarCRM makes CNBC Top 50 Disruptors

    SugarCRM makes the CNBC Top 50 Disruptor List

    Overnight CNBC released it’s top 50 list of companies that are revolutionising the business landscape in their industry.It was very exciting to see SugarCRM making this list alongside well known companies like Uber, Spotify, DropBox, AirBnb, SpaceX.The list is ranked in order with SugarCRM coming in at 36th.This full list is:1 Moderna Therapeutics Reprogramming cells to fight […]

  • Financing Software Projects

    Many people don’t know that it’s possible to finance business software projects. These projects can include the software and all related services. And in the case where a business is required to pay for an annual subscription in one sum, financing allows for those costs to be amortised across monthly instalments. Interest rates are low, and […]

  • How a Mountain bike ride helped Enerdrive Recharge their failed CRM

    Enerdrive Case StudyWe’ve been in this business for over a decade and over that time we’ve heard our share of customer relationship management (CRM) horror stories.If you’ve ever been involved in a CRM implementation, either as a consultant or within your company, you unfortunately may have heard these sentiments.Starting the conversationThis was how the conversation […]

  • What is CRM?

    PCMag in the UK provide a beautiful definition of Customer Relationship Management in their 2015 Business Choice Awards edition.   Sometimes, when we are considering the complexities of CRM in our own business, returning to the definition can help reset the focus within your own business.  The key message is included below:Customer interaction is a key […]