CRM – Customer Relationship Management Systems

CRM enables you to take control of interactions between your clients and your business, leading to a well-managed sales cycle and increased productivity, efficiency and performance. A typical CRM uses software to centralise client contact details, interaction history, run sales and client reports and support functions such as marketing, accounting and even staff accountability.

Evolution Marketing can supply and implement leading CRMs  - Act! and SugarCRM.   As an independent business software consulting firm, Evolution Marketing can help identify which CRM suits your business.

What CRM Products Do We Recommend?

Act! Pro and Premium

box-actpro-200From individuals through to small and medium sized teams, Act! allows you to manage all of your contacts and calendar, create a total view of all interactions with a customer automatically, and benefit from a consolidated history for your system and everyone you do business with.

 View more information on Act!

Sugar Pro, Enterprise & Ultimate

suger-crm-tabletIncludes:

  • Sales
  • Marketing
  • Customer Support
  • Social CRM
  • Mobile CRM
  • Productivity tools
  • Reporting
  • Collaboration tools
Compare Editions

 View more information on SugarCRM

 

Further Reading

Whilst any size and type of business can benefit from CRM, different types of organsations use CRM differently to address their specific needs.  To see how CRM could work for your business visit one of our pages for: