by Darren Flood | Aug 26, 2016 | CRM, General, News, SugarCRM
Two flights and 17 hours is a long way to go for a 3 day conference, but going to SugarCon in San Francisco to connect with other business leaders using SugarCRM and leaders in the industry is a great way to get insight into where SugarCRM and business technolgy...
by Darren Flood | Aug 26, 2016 | CRM, Customer & Contact Management, News, SugarCRM
The screenshot below shows the new customer journey plugin announced by Sugar at SugarCon in June.This new plugin will allow you to define the steps that your customers pass through on their journey from interested prospect to satisfied customer advocate. Implementing...
by Darren Flood | Aug 26, 2016 | ACT!, CRM, News
While Act! for Web first appeared in 2003, it’s been a poor second cousin to the desktop version because it didn’t have the same feature set.That’s changing and changing rapidly. The latest iteration of Act! for Web, version 18.2 has brought with it...
by Darren Flood | Aug 18, 2016 | News, SugarCRM
Short preview 1:47 This week we’ve seen the release of a new version of the SugarCRM Mobile app. The official date of release was August 15th and this is the 6th update we’ve seen from SugarCRM Mobile in 2016.If you haven’t seen it yet, the SugarCRM...
by Darren Flood | Jun 7, 2016 | ACT!, News, Software
Many people use their phones and mobile devices as one of their major business tools.Sending and receiving email, managing calendars, taking phone calls and sending sms messages.In fact it stands to reason that SMS is one of the best ways to reach someone, so being...
by Darren Flood | May 31, 2016 | ACT!, News
If you are using Act! and have current Business Care (previously known as Software Assurance) then this is important information for when your current Business Care expires.The reason for providing you this information is that Swiftpage, the owners of Act!, have...