by Ryan Fairweather | Feb 15, 2023 | Connect teams, Customer Experience, Customer service, General, News
We’re excited to announce our partnership with Aircall, a leading cloud-based call center solution that enables businesses to make and receive calls using any internet-connected device. With Aircall, you can expect a quick and easy setup, seamless integration...
by Jared Dalrymple | May 5, 2020 | News, SugarCRM
The roll out of SugarCRM v10 has begun for everyone who is hosted On-Demand by SugarCRM. Sugar continues to add value to their platform with Quarterly updates, and this Quarter has a few stand-out changes that we are excited about. More Compact Record view The...
by Jared Dalrymple | Dec 8, 2016 | CRM, General, News, SugarCRM
SugarCRM provide some great videos for getting new users started with using Sugar 7.We have collected them together here for your convenience.You can either click one of the links below to jump to a specific video, or scroll down to watch them in order.Sugar 7...
by Darren Flood | Nov 3, 2016 | News, SugarCRM
Sugar allows non-admin users to be restricted to how many queries they can run per action. By default the limit for all modules is set to 1000 queries. This prevents user-initiated processes from taking up too many system resources. If for example, an operation is...
by Darren Flood | Nov 3, 2016 | General, News, SugarCRM
The first thing any SugarCRM user generally will see when they log in is the Dashboard, and for good reason as the Dashboard can be used to display a lot of useful information in 1 centralised place. Today we will be looking at how to use the List view Dashlets to...
by Jared Dalrymple | Oct 31, 2016 | ACT!, General, News
The End of the year is fast approaching, and veteran Act! users normally associate this time of year with the release of a new version of Act!.Swiftpage have confirmed that v19 is on it’s way, and while they normally aim for an October/November release schedule,...