General

  • SugarCRM 7 End User Training Videos

    SugarCRM provide some great videos for getting new users started with using Sugar 7.We have collected them together here for your convenience.You can either click one of the links below to jump to a specific video, or scroll down to watch them in order.Sugar 7 BasicsLogging in and LanguagesNavigationHomepageSystem LinksImporting DataImporting Data Into Sugar OverviewUsing […]

  • Act! v19 coming to Australia in January 2017

    The End of the year is fast approaching, and veteran Act! users normally associate this time of year with the release of a new version of Act!.Swiftpage have confirmed that v19 is on it’s way, and while they normally aim for an October/November release schedule, in the interest of delivering a high quality product they […]

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    SugarCon Report

    Two flights and 17 hours is a long way to go for a 3 day conference, but going to SugarCon in San Francisco to connect with other business leaders using SugarCRM and leaders in the industry is a great way to get insight into where SugarCRM and business technolgy trends are headed.Being from Brisbane I […]

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    How do i change/add my Avatar/profile picture to SugarCRM

    Many of the applications we use in business are now including social features to enhance the interaction between people through the software. In turn, people then become more visible across the organisation. Having a profile photo associated with your user account in SugarCRM attaches your fingerprint to the content you contribute to your organisation, as well […]

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    Summation With Details Reports

    What is a Summation with Details Report? Think of it as a more complex version of the Rows and Columns Report.It is still able to display data from the selected fields, based on the specified criteria, but it also has computational elements to it to display more complex information, such as a count of all […]

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    SugarCRM Access on Demand

    Get access to SugarCRM experts faster and save.Introducing Access on Demand.Maintaining a pre-paid credit is the fastest way to access our team of SugarCRM experts and save between 12-18%.Access on Demand is a discounted pre-paid services account that you can draw down on whenever you need it. You simply nominate the amount you want to have […]

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    Act! Access on Demand

    Get access to Act! experts faster and save.Introducing Access on Demand.Maintaining a pre-paid credit is the fastest way to access our team of Act! experts and save between 12-18%.Access on Demand is a discounted pre-paid services account that you can draw down on whenever you need it. You simply nominate the amount you want to have […]

  • Christmas Operating Hours

    Ho, Ho, Ho it’s that time of year again.After a long year we hope you are looking forward to your Christmas holiday period.We will be breaking up on Thursday the 24th of December at 12PM with the majority of staff returning on January 4th.Jared will be managing our support desk on non-public holidays over this […]

  • Financing Software Projects

    Many people don’t know that it’s possible to finance business software projects. These projects can include the software and all related services. And in the case where a business is required to pay for an annual subscription in one sum, financing allows for those costs to be amortised across monthly instalments. Interest rates are low, and […]

  • How a Mountain bike ride helped Enerdrive Recharge their failed CRM

    Enerdrive Case StudyWe’ve been in this business for over a decade and over that time we’ve heard our share of customer relationship management (CRM) horror stories.If you’ve ever been involved in a CRM implementation, either as a consultant or within your company, you unfortunately may have heard these sentiments.Starting the conversationThis was how the conversation […]

  • How Google Works

    Very interesting presentation by Google CEO Eric Schmidt on How Google Works.It’s clear that times are changing and that technology-driven change is happening faster and faster. It’s interesting to read how such a successful business like Google thrives in this new era. How Google Works from Eric Schmidt