by Darren Flood | Aug 26, 2016 | CRM, General, News, SugarCRM
Two flights and 17 hours is a long way to go for a 3 day conference, but going to SugarCon in San Francisco to connect with other business leaders using SugarCRM and leaders in the industry is a great way to get insight into where SugarCRM and business technolgy...
by Darren Flood | Aug 26, 2016 | CRM, Customer & Contact Management, News, SugarCRM
The screenshot below shows the new customer journey plugin announced by Sugar at SugarCon in June.This new plugin will allow you to define the steps that your customers pass through on their journey from interested prospect to satisfied customer advocate. Implementing...
by Darren Flood | Aug 26, 2016 | ACT!, CRM, News
While Act! for Web first appeared in 2003, it’s been a poor second cousin to the desktop version because it didn’t have the same feature set.That’s changing and changing rapidly. The latest iteration of Act! for Web, version 18.2 has brought with it...
by Darren Flood | Aug 18, 2016 | News, SugarCRM
Short preview 1:47 This week we’ve seen the release of a new version of the SugarCRM Mobile app. The official date of release was August 15th and this is the 6th update we’ve seen from SugarCRM Mobile in 2016.If you haven’t seen it yet, the SugarCRM...
by Darren Flood | Jun 7, 2016 | General, Software, SugarCRM
Many of the applications we use in business are now including social features to enhance the interaction between people through the software. In turn, people then become more visible across the organisation. Having a profile photo associated with your user...