About Evolution Marketing
If you’re ready to increase revenue, simplify and streamline your sales process, and make the most of everything ACT! can do, contact us today.
At Evolution Marketing, we specialise in customising ACT! to help you achieve your business goals. We have over 10 years of experience and have completed more than 420 successful ACT! Implementations for companies all over Australia.
We help with the implementation of your ACT! system so you:
- Capture more of your valuable client and contact data.
- Better manage your opportunities and sales process.
- Maximise the productivity of your staff.
- Improve your ability to know and serve your clients.
- Integrate with your existing software such as Microsoft Office and your accounting system
For peace of mind, we provide a guarantee on all work performed. We complete the work in agreed stages…you don't pay until you have confirmed you are satisfied with the result of each stage.
To ensure the effectiveness of your ACT! implementation, we provide you with a dedicated team oftechnical, training, consulting, admin and project co-ordination staff.
Meet Our Team
Darren Flood
Director and CRM Consultant
Darren Flood has been an ACT! Certified Consultant since 2001. He is passionate about helping business better manage their customer and contact information so that better sales, marketing and customer service outcomes can be achieved. Darren has worked with hundreds of business and organisations all over Australia and has developed a team of specialist consultants to support new and existing clients.
For case studies on clients Darren has worked with, go here.
Find out more about Darren on Linked in here:
Brett Goshorn
CRM Consultant
Brett Goshorn has worked with ACT! since 1993 both as a sales professional and an ACT! consultant. Brett’s role at Evolution Marketing is to assist businesses interested in implementing ACT! first time and existing clients wanting to develop their use of ACT! further.
Ben Hamilton
Lead Technical Consultant
Ben Hamilton is a highly experienced ACT! Certified Consultant and IT Systems consultant. Ben has excellent communication skills and is able to work through complex technical issues with simple language, humour, and optimism.
Find out more about Ben: www.linkedin.com/in/benhamilton
Katrina Retallack
ACT! & E-Marketing Trainer
Katrina Retallack enjoyed working with Evolution Marketing so much as a client, she joined the company in 2004. Katrina provides clients with ACT! training, E-Marketing and ‘How-Do-I’ Support. Katrina has a great depth of knowledge in the use of ACT! and supports clients with dedication and enthusiasm
Sue-Ann Leon
Office Manager
Sue-Ann Leon was Evolution Marketing’s first employee and has helped with the growth of the business through her exceptional commitment to customer service. Sue manages the administration of the business and her attention to detail and responsiveness is her trademark.
Tracey Bone
Project Co-Ordinator
Tracey Bone is the main point of contact for clients with new ACT! implementations and existing clients requiring assistance or support from the technical team. Tracey supports clients with personal attention, care and commitment.
About Sage Software, owners of ACT!
Sage Software began not as one company, but as the efforts of many entrepreneurs who built their successful products and businesses with a sincere focus on their customers. Today, Sage represents the culmination of that combined entrepreneurial spirit, drive, and vision.
For more than 30 years, Sage Software has grown its family of leading brands with one mission in mind: to meet the needs of small and midsized businesses (SMBs) with a wide range of business management applications and services.
Currently Sagesupport more than 2.4 million customers in the U.S. and Canada. Sage applications cover a wide range of business requirements including accounting, customer relationship management and contact management To address the needs of our Sage’s parent company, London-based The Sage Group, plc., reaches a global client base that numbers 4.5 million SMB customers worldwide. It serves these businesses through more than 8,000 employees in operations in North America, the UK, France, Germany, Portugal, Spain, Switzerland, South Africa, Australia, plus various countries in Asia.
"It’s important for our sales staff to record what they do and say and for that information to be easily accessible by whoever needs it when the client calls or when we call them. The fact that it is everyone’s emails and everyone’s notes and everyone’s diaries all linked in together means we can see what has been happening. Our database is an extremely important system for supporting our clients and nurturing our prospects."
I didn't realise how clunky my old CRM system was! ACT! can do absolutely everything I could ask for in terms of not only client relationship management but also marketing and business success.
